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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I upgrade my account in the future?
Yes, you can easily upgrade your account at any time. The cost is simply the price difference...
Views: 88
Can Sobe-MiaIMI transfer my website from my old provider?
Yes, HostNine will transfer all of your accounts from your previous provider completely free of...
Views: 81
Can you customize a package for me?
yes we do, please fill the form in contact us sectionhttp://www.sobe-miaimi.com/billing/contact.php
Views: 357
Do you allow adult, warez or other illicit sites or content?
No. Please see our Terms of Service located at http://www.sobe-miaimi.com/terms.html for allowed...
Views: 39
Do you host international domains?
Yes. We can host international domains from any country of origin.
Views: 133
Do you offer a money-back guarantee?
Yes. All shared and reseller hosting services are covered by our hassle-free, 30-day money back...
Views: 144
Do you offer an uptime guarantee?
Yes most definitely! HostNine has always offered and stood by it's 99.9% uptime guarantee.If we...
Views: 98
Do you register domain names?
HostNine offers domain registration starting from $12.95 per year.  Domains can be purchased...
Views: 82
How can I test your Speed?
To see just how fast our servers are, please try downloading one of our test files by clicking...
Views: 311
How do I move my MySQL Databases?
his can be used to back up a database or to move database information from one server to another....
Views: 80
How long does it take to get my website online?
New account activation is completed within 24 hours follow receipt of your initial payment. ...
Views: 115
How soon will my account be setup and ready to use?
Due to the high amount of fraud orders that we receive, we manually review every order before...
Views: 259
Is overselling enabled?
Overselling is currently enabled on all of our reseller hosting packages by default at no...
Views: 303
Is there a minimum time contract/commitment?
At this time we do not have any minimum contracts/commitments.  You may cancel at anytime...
Views: 113
My order was marked as Fraud and invoice automatically cancelled
If you have just signed up for service and received a MaxMind Fraud error, your account is marked...
Views: 72
What kind of customer support do you offer?
We offer 24/7/365 support via support ticket and phone.Support tickets can be submitted and...
Views: 72
What payment options do you accept?
We currently accept PayPal, Visa, MasterCard, American Express, and Discover.  We also...
Views: 210
Will you place banners on my site?
No. HostNine provides a paid service and there will be no banners or other forms of advertising...
Views: 112
 

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