Knowledgebase

If you are trying to access your e-mail and get the error saying your password is incorrect don't worry as there is a simple solution.

1.Login to your CPanel
2.Click on Mail
3.Click on Add/Remove Accounts
4.Click Change Pass next to the account
5.Enter the password you wish to use (it can be the same as the original)

Your e-mail should now be working. This doesn't happen very often but for some reason passwords can get corrupt in CPanel. This shold solve the issue right away.

Add to Favourites

Print this Article