Knowledgebase
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How do I access the billing portal?
You can access the billing portal by visiting http://www.sobe-miaimi.com/billing/
Views: 224
How do I cancel my account?
To request cancellation of your account please complete the form at...
Views: 210
How do I request an SLA credit?
To request an SLA Credit for Uptime Guarantee violations please send an email to...
Views: 124
How do I upgrade/downgrade my account?
If you wish to upgrade your account please complete the form at...
Views: 159
I forgot my password to the billing portal
If you have lost or forgotten your password to the billing portal please visit...
Views: 152
I made a payment but my invoice is still showing Unpaid
If you have made a payment but the invoice is still showing unpaid there are a few reasons this...
Views: 131
My account was suspended for non-payment and I just paid, how long until it comes back up?
Once our system has processed your payment your accounts will be automatically unsuspended. ...
Views: 164
My order was marked as Fraud and invoice automatically cancelled
If you have just signed up for service and received a MaxMind Fraud error, your account is marked...
Views: 111
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